describes the types of information, about our customers, that My Watchman collects, uses and shares; whether obtained through our
emergency dispatch command center or online interfaces like our mobile applications and website, owned and controlled by Advanced
Information we Collect
My Watchman™ collects certain personal information to enable you to take full advantage of our services and promotions when you signup. The types of personal information we collect include
- Contact Info Such as:
- Phone Number
- Email and Physical Address
- Account Information Such as:
- Online Password and other login details used to access My Watchman™ services
- Billing Information Such as:
- Billing Address
- Payment Card Details
- Mobile Wallet Details
Information such as your SOS activity stored in your online account. This activity includes, but is not limited to, when an SOS is raised, responded to, and closed.
Information about the SOS; those involve, names and other such information given to the dispatcher and responder(s).
Geolocation of your device. This information is obtained and used for locational and direction purposes only when you raise an SOS. My Watchman™ does not track your movements!
Other personal information contained in content you submit to us, such as through our “Contact Us” feature or customer support tools on our websites or mobile apps.
Information We collect Automatically
We use partners for analytics purposes to obtain information about how our services are used. When you interact with our applications and website, we obtain certain information by automated means, such as:
- IP address
- Browser type
- Computer or device type
- Unique device identifiers for mobile devices or tablets
- Operating system version
- The website from where you navigated to our Site
- Time and date of using, accessing, or otherwise interacting with our Site
- The pages on our Site that you view
- The name of your Internet service provider (ISP)
How We Use The Information We Collect
We may use the personal information we obtain about you to:
- Create and maintain your My Watchman™ account and profile.
- Validate, verify, and authenticate your identity so you may access certain content or use certain of our services.
- Provide our services to you
- Personalize your experience with our services
- Maintain and increase the security and safety of our services and prevent misuse.
- nteract and communicate with our customers. This may include extending or and/or providing information about our service and provide customer support.
- Perform analytic
The personal information we obtain about you may be used in other ways. We will communicate with you at the time of collection and obtain your consent if required by applicable law
Policies For Children
My Watchman services are intended for a general audience and are not directed to children. We do not knowingly collect personal information online from children under the age of 13. We recognize the importance of protecting children's online privacy. If you are under the age of 13, you may only use this our services with the acquiescence and/or under the supervision of your parents or guardians.
You have choices regarding the information we collect about you. You can access and update some information we have relating to your account by logging into your account on the app. If you have questions about your personal information we have, you can Contact Us or call us on +231778218885.
You can choose to opt out of receiving promotional communications from us by following the instructions in the communications you receive from us.
Security Of Your Information
We utilize commercially reasonable administrative, technical, and physical safeguards to protect the confidentiality and security of your personal information against accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use. There is no guarantee that the information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. It is your responsibility to protect the security of your login credentials.
Other Online Services And Third-Party Features
Our website and mobile app may contain links to other websites owned and operated by third parties. These may include features such as apps, social media buttons or links, and payment services. These third-party sites may collect information about you if you click on a link and the social media sites may automatically record information about
your browsing behavior every time you visit a site that has a social media button. The privacy practices of these third parties on the information they may obtain about you is subject to their privacy policies. We recommend that you review them.
How To Contact US
- Advanced Converged Technologies
- 1st Floor, 1 Technology House
- Russell Avenue (between 15th & 16th Streets) Sinkor
- Monrovia, Liberia